Yes, all of the gold that is used in our cast designs is 100% recycled.

Visit our [Care Guide](https://www.thisisthelast.com/pages/care-guide "The Last Line Care Guide") to find out more about our Party pieces.

Our diamonds are SI and G/H in clarity and color.

Yes, we only use 100% conflict free diamonds from suppliers and manufactures that are certified by the [Responsible Jewelry Council](https://www.responsiblejewellery.com/ "Setting Sustainable Jewellery Standards • Responsible Jewellery Council").

Yes, all of the stones that we use are natural stones. We do not use synthetic material or laboratory grown stones.

We source our gemstones from a variety of locations depending on the design of the piece. We hand select many stones just steps from the office, custom carve others in downtown Los Angeles, and source stones throughout the U.S. and overseas. We purchase our gemstones and diamonds from RJC certified suppliers, and they are conflict free and ethically sourced.

Every factory we use has been inspected by either the Responsible Jewelry Council or a member of The Last Line to ensure that the working conditions are safe, that the employees are treated ethically, and all employees are adults and compensated fairly.

Please check the measurements on the product page for most accurate information. Here are some general tips: our tiny huggie is a good fit for a 3rd or 4th lobe piercing but will be too snug on most other piercings. Our small huggie will fit many 2nd and 3rd piercings and may be quite snug on a first piercing or cartilage piercing. Our medium huggie is a good size for a comfortable snug fit on many 1st piercings and cartilage or upper ear piercings. Our large huggie will fit most cartilage piercings and is a great option for first piercings if you are looking for a traditional fit.

Please use this [ring sizing guide](https://cdn.shopify.com/s/files/1/1943/9533/files/2020_ONLINE_RING_SIZER.pdf?v=1614733083) to find your ring size!

Yes! Please contact hello@thisisthelast.com for engraving on pieces where it is not noted on the product page. We are happy to try to execute anything you can dream up. All custom orders take approximately 7-14 business day to complete.

Yes! We can size most TLL rings. Please reach out to hello@thisisthelast.com with any custom sizing requests. All custom orders take approximately 7-14 business days to complete.

Yes! Piercing is available all day in our Beverly Hills Piercing Parlor and coming soon to NYC! Our TLL piercer pierces with a selection of 14k gold studs we convert to safe piercing studs from our collection.

Yes! We are pleased to offer repairs on TLL jewelry. Email hello@thisisthelast.com with your name, order number, a photo of the item, and a brief description of the repair issue. Once you have submitted a repair request, please allow 5 business days after receipt of tracking confirmation and 14 business days to complete the repair.

The only maintenance your TLL jewelry needs is a gentle cleansing with a soft cloth and a non-abrasive jewelry wash.

We know it’s hard to say good night, but we don’t recommend sleeping in your TLL jewelry. So it’s best to tuck them into their TLL Ballerina Jewelry Box for their beauty rest.

Orders are generally processed within 2 business days. All domestic jewelry orders are shipped FedEx 2 day. All Party orders are shipped via FedEx Ground and usually arrive within 3-6 business days. If purchasing party linens only, they will be shipped via FedEx 2 day. We will reach out with tracking information as soon as your order is on it's way!

Any package containing jewelry is insured and requires a signature upon delivery. Signature is not required for Party items.

We are happy to remove the signature requirement but we are not responsible if theft, damage, or loss occurs. Please email hello@thisisthelast.com when ordering to remove the signature requirement.

We do!

If you are not 100% satisfied with your TLL jewelry, we want to help you find your perfect fit. You can exchange your items for store credit only within 7 days of receipt with all original packaging and TLL concierge will help you find replacements(s). See our full exchange policy [here](https://www.thisisthelast.com/pages/exchange-policy/ "The Last Line Exchange Policy"). For domestic returns please access our [exchange portal](https://returns.narvar.com/thisisthelast/returns "The Last Line Exchange Portal").

TLL is growing fast, and we're always interested in meeting new people. You can check out our open job listings on our [LinkedIn page](https://www.linkedin.com/company/the-last-line/jobs/ "The Last Line LinkedIn Jobs"), or email us at careers@thisisthelast.com with ideas or questions.

No. We are a direct to consumer brand selling on our site only so we can provide the finest fine jewelry without the retail markups to all customers--all the time.

Yes! Visit us at our Flagship in Beverly Hills at 344 N Beverly Drive or in New York City at 395 Bleecker Street.

On our site, each item has multiple photos. our photos depict the craftsmanship and details of our pieces.

Yes! Domestic orders can be processed through Affirm.

Our piercing earrings start at $165 and are sold individually. The cost of the earring and piercing are included and there is no additional cost. Check out our options [here](https://thisisthelast.com/collections/piercing)!

All of our tools and piercing earrings are sanitized. Sterile gloves and single-use materials are used in all of our piercing procedures to ensure optimal safety and sterility.

We have both options available! You can schedule an appointment by emailing hello@thisisthelast.com.

The entire piercing process takes between 15-20 minutes.

All post piercing earrings have implant grade steel threadless backings to ensure maximum comfort and safety. Piercing hoops and huggies have 14k gold posts only.

You are more than welcome to get as many piercings as you wish!

You can get pierced most locations on your ear (lobe, conch, helix, tragus, cartilage, etc) however, exact positioning will depend on individual anatomy.

We recommend rinsing your piercing with sterile saline wound wash 1-2 times a day, and with clean water in the shower. Avoid moving the jewelry and leave it alone as much as possible.

We pierce 8-year-olds and up with parental consent, proper ID and a Birth Certificate. Parents or legal guardians of minors must provide photo ID, a Birth Certificate, and official documents linking them as minor and guardian.

We do pop up events and piercing parties all over the US (and sometimes internationally). We recommend singing up for our newsletter here to stay in the know for upcoming events and updates!